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1.万圣节的含义
Americans celebrate it every year. It means "holy evening," the evening before All Saints' Day. However, it is not really a church holiday, it is a holiday for children mainly.
美国人每年都会庆祝这个节日，它意思是神圣之夜，万灵之日前夕。然而这并不只是教堂的节日，更主要是孩子们的节日。
2.兑换
Good evening， sir. May I help?
早上好，先生！有什么可以为您效劳的吗？
3.解决投诉
Good evening. Housekeeping Department. How can I help?
晚上好，这里是客房部。有什么可以为您效劳的？
4.服务态度投诉
Good evening,sir. May I help?
晚上好，先生！有什么可以帮您的?
5.北京国际饭店
Good evening! Need a taxi?
晚上好! 需要乘车吗？
6.提行李
Good evening， miss. Welcome to Xiyuan Hotel.
小姐，晚上好！欢迎来到西苑饭店！
7.提行李
Good evening.
晚上好！
8.入住
Good evening. I’m Shanghua， the tour guide.
晚上好！我是导游，叫尚华。
9.见面语
Good evening!
晚上好！
10.见面语
Good evening!
晚上好！
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