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1.更改运输方式
I'm sorry.If the customer requests a carrier other than truck , he must bear the additional charge.
很抱歉.如果顾客坚持用卡车以外的运输工具.就必须负担额外费用.
2.解决抱怨
The goods have been unloaded into the carrier`s house.As they are in such a damage condition,we doubt we will be able to take delivery.For this reason, my head office cabled me yesterday to let me get in touch with you.
货物已经卸到公司仓库.由于它们破损如此严重.我们恐怕难以提货.因此.我们总公司昨日来电.要我与你方联系.
3.交货
I'm sorry. If the customer requests a carrier other than truck, he must bear the additional charge.
很抱歉.如果顾客坚持用卡车以外的运输工具.就必须负担额外费用.
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